International buyers are responsible for paying any additional local taxes, duties, or customs fees upon arrival (if applicable). These charges can vary widely and are often based on price and type of item, package weight, and dimensions, and the taxes, duties, and fees of the destination country. These funds are not set by or paid to ANOVOS, they are set by and paid to your home country's government per import/export regulations, and charged by your local postal carrier. Funds are due upon receipt in accordance with your country's import and postal regulations. We do not refund for lost, unclaimed, or undelivered packages, and any damages that arise from customs searches are not covered by ANOVOS.