The long-form version can be read HERE.
Handling costs are remitted at the time payment is made. Unless you are paying through Payment Plan options, at which time fees will be collected prior to shipping. It can take approx 10-14 business days for handling to process your order before shipment if your merchandise is in-stock. ANOVOS is free from liability or obligation for the delay in handling due to supply difficulties emanating from any force majeure event or occurrence.